During the past two years the consumer marketplace has been
abuzz about social networking sites, Facebook, MySpace and YouTube. The evolution of this Internet social
paradigm has sparked a variety of topical discussions, debates and high-profile
acquisitions. Yet a corollary
application of this type of technology in the enterprise business sector has
been woefully absent. That is, until
Klir announced Analytics 3.0 at the end of September 2006, debuting the first “Knowledge
Networking” capabilities in IT management.
In our product development cycle in the preceding year, we
did NOT spend much time examining our competitors in the IT management
industry. Rather, we spent time studying
“what works well” on the web – principally in the consumer marketplace.
Social networking sites demonstrated highly desirable
characteristics of viral growth, rapid user adoption and emotional
attachment. Analyzing our abilities to
apply this type of functionality in the business sector, while interesting, did
not offer enough value to develop baseline professional networking capabilities
(such as LinkedIn) within our solutions.
However, examining the business processes of our users
revealed an innate desire of IT professionals to leverage the best practices of
their colleagues – effectively, applying knowledge within a solution. Today, this is achieved by hiring and paying
for scores of subject matter experts – an expensive proposition based on the
skill sets of a particular consultant or firm. Why not expand your world? Tap
into the knowledge of Users outside your personal professional network. Browse contributions from Klir Users and Partners
who have demonstrated expertise in their respective fields.
Klir Analytics 3.0 enables its users to publish, share and
copy the best practices of others within the community. Effectively, all proprietary data of the User
is stripped out of the “post” in the community; but the rule set and policies
can be browsed, copied and instantly applied to your systems with a single
click. That’s it.
For example, perhaps you are not an expert on managing your
Dell PowerEdge servers. Notwithstanding
the fact that Klir can collects more than 100 metrics on Dell servers – what
should you care about? What metrics are important? Fortunately, someone else in the Klir User
community is an expert on Dell
PowerEdge servers. Thus, you can quickly
browse, identify and apply the best practices of another individual to your systems.
Customize the dashboards, reports or alerts if you like. You can also rate, comment and see how many
others have “copied” this same best practice to determine its value (same idea
as a book review and comments on Amazon or Netflix).
Sounds simple, because it is. However, the technical gyrations on the
back-end are very complex. Fortunately
we are in the business of doing the heavy-lifting and making these capabilities
available to you for free.
The beauty of this patent-pending Knowledge Networking
system available in Klir Analytics 3.0, is the simplicity of its use, design
and application. The goal: spread the
knowledge, value and expertise of other IT professionals with the community to
better manage your IT resources.
Our users are smart, so are you. We value the contribution of our Users and
Partners to the community. Join the Klir
community and leverage our Knowledge Networking capabilities to help you be
more effective as an IT professional.
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